Contact Us

How We Can Help

You can contact us for:

• Assessment information
• Account or login support
• Assessment result inquiries
• Company or recruiter partnership questions
• Technical issues
• General feedback or suggestions

Contact Information

Email: [email protected]
Phone: +62 (856) 2055029
Address: Jalan Terusan Pasirkoja 273C

Support Hours

Our team will try to respond as soon as possible during business hours.

Monday – Friday: 09.00 – 17.00 WIB
Saturday, Sunday, and public holidays: Closed

Before Contacting Us

To help us respond faster, please include the following information when contacting support:

• Your full name
• Your registered email address, if applicable
• The assessment name or category, if related to an assessment
• A clear explanation of the issue or question
• Screenshot or error message, if available

For Companies and Recruiters

If you are a company, recruiter, or organization interested in using TestYuk for candidate screening or skill evaluation, please contact us with your company name, hiring needs, and the type of assessments you are interested in.

Important Note

TestYuk support can help with platform-related questions, assessment access, and general inquiries. Assessment results are provided as skill evaluation support and do not guarantee employment, recruitment success, certification, or any specific outcome.